Legal notice

The company Arkane, concerned about individual rights, particularly with regard to automated processing and with a desire for transparency with its customers, has implemented a policy covering all of these processes, the objectives pursued by them, and the means of action available to individuals so that they can best exercise their rights. 

For additional information on data protection, please consult the website: https://www.cnil.fr/. 

The continuation of navigation on this site constitutes acceptance without reserve of the provisions and conditions of use that follow. 

The currently online version of these conditions of use is the only one applicable during the entire duration of use of the site and until a new version replaces it.

Article 1 – Legal Notices

1.1 Site (hereinafter « the site »): 

www.arkanecloud.com 

1.2 Editor (hereinafter « the editor ») : 

Arkane SARL with a capital of 1,000 € 

whose registered office is located at 120 Route de Trêve Oray 69270 Cailloux sur Fontaines represented by Julien Gauthier, in his capacity as President registered with the RCS of Cailloux sur Fontaines 888755766 

telephone number: 0609474065 

email address: support@arkanecloud.com

1.3 Host (hereinafter « the host ») : www.arkanecloud.com is hosted by IONOS, whose registered office is located at 7 PLACE DE LA GARE 57200 SARREGUEMINES.

1.4 Data Protection Officer (DPO) : 

A Data Protection Officer : Julien Gauthier, support@arkanecloud.com, is available to answer any questions you may have about the protection of your personal data.

Article 2 – Access to the Site

Access to the site and its use are reserved for strictly personal use. You agree not to use this site and the information or data contained on it for commercial, political, advertising or any form of commercial solicitation, including the sending of unsolicited emails.

Article 3 – Content of the Site

All trademarks, photographs, texts, comments, illustrations, animated or non-animated images, video sequences, sounds, as well as all computer applications that may be used to operate this site, and more generally all elements reproduced or used on the site, are protected by laws in force with regard to intellectual property. 

They are the full and entire property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorized uses shall not be deemed as acceptance of such uses and waiver of prosecution.

Article 4 – Management of the website

For the proper management of the website, the publisher may at any time :

-suspend, interrupt or limit access to all or part of the site, reserve access to the site or certain parts of the site for a specific category of users;

-delete any information that may disrupt the operation of the site or be in violation of national or international laws;

-suspend the site in order to carry out updates.

Article 5 – Liability

The publisher’s liability cannot be engaged in case of failure, breakdown, difficulty or interruption of operation, preventing access to the site or one of its features. 

The connection material to the site that you use is under your full responsibility. You must take all appropriate measures to protect your material and your own data, including from viral attacks via the Internet. You are also solely responsible for the sites and data that you consult.

The publisher shall not be held liable in case of legal proceedings against you: – due to the use of the site or any service accessible via the Internet;

-due to your non-compliance with these terms and conditions.

The publisher is not responsible for damages caused to yourself, third parties and/or your equipment as a result of your connection or use of the site and you waive any action against it in this regard. If the publisher were to be the subject of an amicable or judicial procedure as a result of your use of the site, it may turn against you to obtain compensation for all the damages, sums, convictions and expenses that may result from this procedure.

Article 6 – Hyperlinks

Users are allowed to set up all types of hyperlinks to all or part of the site by the publisher. Any link must be removed upon simple request from the publisher. 

Any information accessible through a link to other sites is not published by the publisher. The publisher does not have any rights to the content present in the said link.

Article 7 – Collection and protection of data

Your data is collected by the company Arkane.

Personal data refers to any information concerning an identified or identifiable natural person (the concerned person); a natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

The personal information that may be collected on the site is primarily used by the publisher for the management of relationships with you, and if necessary for the processing of your orders.

The collected personal data is as follows :

-name and first name

-email address 

A Data Protection Officer : Julien Gauthier, support@arkanecloud.com, is at your disposal for any question related to the protection of your personal data.

Article 8 – Right of access, rectification, and dereferencing of your data

In accordance with applicable data protection regulations, users have the following rights :

The right of access: Users can exercise their right of access, to know the personal data concerning them, by writing to the email address mentioned below. In this case, before implementing this right, the Platform may require proof of the user’s identity to verify its accuracy;

The right of rectification: If the personal data held by the Platform is inaccurate, users can request that the information be updated;

The right to delete data: Users can request the deletion of their personal data, in accordance with applicable data protection laws;

The right to limit processing: Users can request that the Platform limit the processing of personal data in accordance with the hypotheses provided for in the GDPR;

The right to object to the processing of data: Users can object to their data being processed in accordance with the hypotheses provided for in the GDPR;

The right to data portability: Users can claim that the Platform give them the personal data they have provided, in order to transmit it to a new Platform.

You can exercise this right by contacting us at the following address: 120 Route de Trêve Oray 69270 Cailloux sur Fontaines.

Or by email, at the following address: support@arkanecloud.com

You can also contact our data protection officer: Julien Gauthier, support@arkanecloud.com, who is at your disposal for any question related to the protection of your personal data.

Any request must be accompanied by a photocopy of a valid ID signed and indicate the address to which the publisher can contact the applicant. The response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so require.

Furthermore, since the law of October 7, 2016, people who wish to, have the possibility to organize the fate of their data after their death. For more information on this subject, you can consult the website of the CNIL: https://www.cnil.fr/.

Users can also file a complaint with the CNIL on the CNIL website: https://www.cnil.fr.

We recommend that you contact us first before filing a complaint with the CNIL, as we are at your entire disposal to resolve your problem.

Article 9 – Data Use

The personal data collected from users is intended for the provision of Platform services, their improvement and the maintenance of a secure environment. The legal basis for the processing is the execution of the contract between the user and the Platform. Specifically, the uses are as follows :

-access and use of the Platform by the user;

-management of the Platform’s operation and optimization;

-implementation of user assistance;

-verification, identification and authentication of data transmitted by the user;

-personalization of services by displaying advertisements based on the user’s browsing history and preferences;

-prevention and detection of fraud, malware and management of security incidents;

-management of any disputes with users;

-sending of commercial and promotional information, based on the user’s preferences;

Article 10 – Data Retention Policy

The Platform will retain your data for the duration necessary to provide its services or assistance. To the extent reasonably necessary or required to comply with legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain certain of your information if required, even after you have closed your account or we no longer need it to provide you our services.

Article 11 – Sharing Personal Data with Third Parties

Personal data may be shared with third parties exclusively within the European Union in the following cases :

-when the user publishes information accessible to the public in the free comment areas of the Platform;

-when the user allows a third-party website to access his/her data;

-when the Platform uses the services of providers to provide user assistance, advertising and payment services. These providers have limited access to the user’s data, as part of the execution of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable data protection regulations;

-if required by law, the Platform may transmit data to comply with claims made against the Platform and comply with administrative and judicial procedures.

Article 12 – Commercial Offers

You may receive commercial offers from the publisher. If you do not wish to receive them, please click on the following link: support@arkanecloud.com. Your data may also be used by the publisher’s partners for commercial prospecting purposes. If you do not wish this to happen, please click on the following link: support@arkanecloud.com. If, during your visit to the website, you access personal data, you must refrain from collecting, using or any act that could constitute an infringement of privacy or reputation of individuals. The publisher shall not be held liable in this regard.

Data is retained and used for a duration in accordance with the current legislation.

Article 13 – Cookies

What is a « cookie » ?

A « Cookie » or tracker is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when visiting a website, reading an email, installing or using software or a mobile application, regardless of the type of terminal used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi). The website may automatically collect standard information. All information collected indirectly will only be used to track the volume, type and configuration of traffic using this website, to develop the design and layout and for other administrative and planning purposes, and generally to improve the service we offer you.

If necessary, “cookies” from the website publisher and/or third parties may be deposited on your terminal, with your agreement. In this case, during the first navigation on this website, an explanatory banner on the use of “cookies” will appear. Before continuing navigation, the customer and/or prospect must accept or refuse the use of said “cookies”. The consent given will be valid for a period of thirteen (13) months. The user has the possibility to disable cookies at any time.

The following cookies are present on this website:

Google cookies:

-Google analytics: allows to measure the audience of the website;

-Google tag manager: facilitates the implementation of tags on pages and allows to manage Google tags;

-Google Adsense: Google advertising agency using websites or YouTube videos as support for its ads;

-Google Dynamic Remarketing: allows you to offer dynamic advertising based on previous searches;

-Google Adwords Conversion: tool for tracking AdWords advertising campaigns;

-DoubleClick: Google advertising cookies to display banners.

The lifespan of these cookies is thirteen months.

Article 14 – Photographs and representation of products

The photographs of products accompanying their description are not contractual and do not engage the publisher.

Article 15 – Applicable Law

These website usage conditions are governed by French law and subject to the jurisdiction of the courts of the publisher’s registered office, subject to specific jurisdiction resulting from a particular law or regulatory text.

Article 16 – Contact Us

For any questions, information about the products presented on the website, or concerning the website itself, you can leave a message at the following address: support@arkanecloud.com.

These legal notices and privacy policy were created on the Rocket Lawyer website.