Privacy Policy

www.arkanecloud.com ARTICLE 1: PREAMBLE This privacy policy applies to the website: www.arkanecloud.com. The purpose of this privacy policy is to inform users of the website: How their personal data is collected and processed. Personal data includes any data that can identify a user, such as first and last name, age, postal address, email address, user location, or IP address. What rights users have regarding their data. Who is responsible for processing the collected personal data. To whom this data is transmitted. Possibly, the website’s cookie policy. This privacy policy complements the legal notices and the General Terms of Use, which users can access at the following address: https://arkanecloud.com/privacy-policy ARTICLE 2: GENERAL PRINCIPLES REGARDING DATA COLLECTION AND PROCESSING In accordance with the provisions of Article 5 of the European Regulation 2016/679, the collection and processing of user data on the website adhere to the following principles: Lawfulness, fairness, and transparency: Data can only be collected and processed with the user’s consent. Whenever personal data is collected, users will be informed of the purpose and reasons for its collection. Limited purposes: Data collection and processing are performed to achieve specific objectives as specified in the terms of use. Data minimization: Only the data necessary for the proper execution of the site’s objectives are collected. Limited retention period: Data is retained for a limited duration, which is communicated to the user. When this information cannot be provided, the user is informed of the criteria used to determine the retention period. Integrity and confidentiality of collected and processed data: The data controller is committed to ensuring the integrity and confidentiality of the collected data. To be lawful, in accordance with Article 6 of the European Regulation 2016/679, the collection and processing of personal data can only occur if at least one of the following conditions is met: The user has expressly consented to the processing. The processing is necessary for the performance of a contract. The processing is required by law. The processing is necessary to protect the vital interests of the data subject or another natural person. The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority. The processing is necessary for the legitimate interests pursued by the data controller or by a third party. ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED DURING WEBSITE NAVIGATION A. COLLECTED AND PROCESSED DATA AND MODE OF COLLECTION The personal data collected on the Arkane Cloud website includes: Your information: first name, last name. Contact information: email address. Personal data that is also processed automatically during client navigation on the site includes the IP address of their device and/or data obtained through computer files stored on their device, commonly referred to as “cookies” (hereinafter referred to as “Technical Data”). Users have the option to configure their browser to delete existing cookies on their device, prompt them to accept or refuse cookie installation on a case-by-case basis, or automatically accept or refuse all cookies for certain sites or all sites. However, refusing to use cookies may prevent certain features of the site from functioning. This data is collected when the user performs the following operations on the site: When the user uses the contact form to make an inquiry. When the user registers an account. The data controller will retain all collected data in their computer systems for a duration of: – Site analytics cookies: 2 years. The data collection and processing serve the following purposes: Responding to requests submitted via the contact form. Order processing. The data processing activities are based on the following legal grounds: Legal obligation. User consent. B. DATA TRANSMISSION TO THIRD PARTIES Data may be transmitted to the following third party(ies): The data we collect from you may be transferred, accessed from, and stored in a country outside of the European Economic Area (“EEA”). We share your personal data with: We engage trusted third parties to carry out a range of business operations and tasks on our behalf. We only provide them with the information they need to perform the service and require them not to use your personal data for other purposes. We always take measures to ensure that all such third parties we work with preserve the confidentiality and security of your data. For example, we may ask them to provide services that require the processing of your personal data to: Third parties who assist and help us provide services, such as loyalty programs, identity management, ratings and reviews management, customer relationship management (CRM), web analytics, and search engines, user-generated content creation tools. Third parties who assist and help us provide IT services, such as platform providers, hosting services, maintenance and technical support services for our databases, software, and applications that may contain data about you (these services may sometimes require access to your data to carry out the requested tasks). C. DATA HOSTING The Arkane Cloud website is hosted by: Ionos, located at the following address: 7 PLACE DE LA GARE 57200, SARREGUEMINES The host can be contacted at the following telephone number: 09 70 80 89 11. The data collected and processed by the site is exclusively hosted and processed in France. ARTICLE 4: DATA CONTROLLER A. THE DATA CONTROLLER The data controller for personal data is: Julien Gauthier, Arkane SARL. The controller can be contacted in the following manner: The data controller can be contacted by phone at 0609474065. The data controller is responsible for determining the purposes and means used for the processing of personal data. B. OBLIGATIONS OF THE DATA CONTROLLER The data controller is committed to protecting the collected personal data, not transmitting it to third parties without informing the user, and respecting the purposes for which the data was collected. The website has an SSL certificate to ensure that the information and data transfer through the site are secure. An SSL certificate (“Secure Socket Layer” Certificate) aims to secure data exchanged between the user and the site. Additionally, the data controller is … Continue reading Privacy Policy